bajji99 Privacy Policy

bajji99 is an online casino and sports betting platform accessible at bajji99.im, operated for the benefit of Pakistani players seeking a secure and entertaining digital gaming environment. For the purposes of this Privacy Policy, bajji99 acts as the data controller in respect of personal information collected from players and visitors to the bajji99.im website.

This Privacy Policy applies to all personal data collected through the bajji99 website, mobile interface, account registration process, support interactions, and any other point of contact between bajji99 and its players. By registering a bajji99 account, you acknowledge that you have read and understood this Privacy Policy in full.

bajji99 collects personal data through several channels, including account registration, identity verification, payment processing, gameplay activity, and customer support interactions. The categories of personal data we collect are set out in the table below:

bajji99 does not intentionally collect special category data (such as health data, biometric data, or political opinions) unless strictly required for compliance purposes, in which case explicit consent will be sought separately.

bajji99 uses your personal data only for legitimate, clearly defined purposes. We do not use your data for any purpose incompatible with the reasons for which it was originally collected. The primary purposes for which we process your data are:

• Account Management: To register your bajji99 account, maintain it in good standing, and provide you with access to our Services.
• Identity Verification (KYC): To verify your identity in compliance with applicable anti-money laundering obligations, including checking your CNIC details and confirming your age is 21 or above.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, GrabPay, and Cash OTC.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, collusion, bonus abuse, and other prohibited activities on the bajji99 Platform.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling and to administer the responsible gaming tools you configure on your account, including deposit limits and self-exclusion.
• Customer Support: To respond to your queries, process complaints, and resolve disputes in a timely and informed manner.
• Legal & Regulatory Compliance: To meet our obligations under applicable anti-money laundering, counter-terrorism financing, and data protection legislation.
• Service Improvement: To analyse aggregated, anonymised platform usage data for the purposes of improving the bajji99 user experience, optimising game selection, and refining promotional strategies.
• Marketing Communications (with consent): To send you promotional emails, bonus alerts, and platform updates where you have provided explicit consent to receive such communications. You may withdraw marketing consent at any time.

bajji99 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contractual Necessity: Processing necessary to perform our obligations under the bajji99 Terms & Conditions, which constitute a binding contract between you and bajji99 upon account registration.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering legislation and age verification requirements.
• Legitimate Interests: Processing carried out in pursuit of bajji99's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent, primarily in the context of direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

bajji99 does not sell your personal data. We share your information only with trusted third parties where strictly necessary for the operation of our services, legal compliance, or protection of bajji99 and its players. Third parties with whom data may be shared include:

• Payment Processors: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, GrabPay, and Cash OTC — to facilitate PKR deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC and AML screening providers who assist bajji99 in verifying your identity and assessing financial crime risk. These providers are contractually prohibited from using your data for any purpose other than that specified by bajji99.
• Game Content Providers: Software providers whose games are hosted on the bajji99 Platform may receive limited technical data (such as session tokens) necessary to operate their games. They do not receive your personally identifiable information.
• Fraud Detection & Security Services: Specialist third-party providers who assist bajji99 in identifying and preventing fraudulent account activity, including IP analysis, device fingerprinting, and transaction monitoring.
• Regulatory & Law Enforcement Authorities: Where bajji99 is under a legal obligation to disclose personal data to a competent authority, such as in response to a court order, regulatory enquiry, or AML investigation, we will comply with that obligation.
• Professional Advisors: Legal advisors, auditors, and accountants, subject to binding duties of confidentiality, where disclosure is required for the proper conduct of bajji99's business.

bajji99 uses cookies and similar tracking technologies to operate the Platform, enhance your experience, and gather anonymised analytics data. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without disrupting core Platform functionality.
• Functional Cookies: Remember your preferences, such as your preferred language setting and responsible gaming tool configurations, to provide a more personalised experience.
• Analytical Cookies: Collect anonymised, aggregated data about how players navigate and use the Platform. This data is used solely to improve the bajji99 user experience. No personally identifiable information is included in analytical reports.
• Security Cookies: Used by bajji99's fraud detection systems to identify suspicious login attempts, automated bot activity, and other security threats in real time.

You can manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to use certain features of the bajji99 Platform, including login and payment functionality.

bajji99 retains your personal data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law. The key retention periods applied by bajji99 are as follows:

Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual.

As a bajji99 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bajji99 support via live chat or email. We will respond within 30 days of receiving your request, and in most cases considerably sooner.

The bajji99 Platform is strictly intended for adults aged 21 years and above. bajji99 does not knowingly collect personal data from individuals under the age of 21. 21+

Age verification is a mandatory step of the bajji99 registration and KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended, all balances will be frozen pending investigation, and any winnings generated will be voided. If you believe that a minor has registered an account on the bajji99 Platform, please notify us immediately via live chat so that we can take prompt action.

bajji99 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our key security controls include:

• TLS Encryption in Transit: All data exchanged between your browser or mobile device and bajji99 servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• AES-256 Encryption at Rest: Sensitive data stored on bajji99 servers, including identity documents and payment references, is encrypted using AES-256 symmetric encryption.
• Access Controls: Access to bajji99 player data systems is restricted to authorised personnel only, enforced through role-based access controls and multi-factor authentication for administrative access.
• Penetration Testing: bajji99 commissions regular third-party security assessments and penetration tests of its Platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Fraud Monitoring: Real-time automated fraud detection systems monitor all transactions and login activity for anomalous patterns indicative of account compromise or financial fraud.
• Incident Response: bajji99 maintains a documented data breach incident response procedure. In the event of a breach, the response team is activated immediately and affected players are notified without undue delay.

While bajji99 takes all reasonable and industry-standard measures to protect your data, no digital system is completely immune from security risks. You also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with any third party.

The bajji99 Platform may, from time to time, reference or display content from third-party game providers or payment partners. This Privacy Policy applies solely to data collected and processed by bajji99 through bajji99.im and its associated services. bajji99 is not responsible for the privacy practices of any third-party providers whose software or services are integrated into the Platform.

Where you interact directly with a third-party payment provider such as JazzCash or EasyPaisa to complete a transaction, you are also subject to that provider's own privacy policy and terms of service. bajji99 encourages you to review the privacy notices of all third-party services you use in connection with your bajji99 account.

bajji99 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or Platform features. The date of the most recent revision is displayed at the top of this document. Where material changes are made to this Privacy Policy, bajji99 will notify registered players by email or via an on-Platform notification prior to the changes taking effect.

Your continued use of the bajji99 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you should cease using the Platform and may request account closure by contacting bajji99 support via live chat.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a data protection concern, please reach out to the bajji99 team using the following channels:

• Live Chat: Available 24/7 directly within the bajji99 Platform. Our support agents are familiar with the Pakistani player context and can assist you in English.
• Email: [email protected] — plain text, not a clickable link. We aim to respond to all email enquiries within 24 hours.